Home > Contact > FAQ

FAQ

1. Why outsource software development to DirectVision in Romania?
2. What references do you have?
3. How do I submit the initial information on a project to DirectVision?
4. What stages does a project include and what responsibilities do you take?
5. How do you communicate with the customers throughout the project lifecycle if you are located in Romania?
6. Can a customer control and/or steer the progress of the software project?
7. How do you calculate the future project cost?
8. What does the project cost depend on and how is the payment arranged?
9. Do your Romanian project managers and team members have a good command of the English language?
10. What warranty does DirectVision provide for its software products?
11. Who owns the copyright for the product and the source code upon the project completion?
12. Is it possible to make a personal appointment?

1. Why outsource software development to DirectVision in Romania?

• Romania has a outstanding level of IT expertise
• In 2008 IT’s industry contribution to GDP was 10%
• Romania is the 3^rd country in the world regarding high speed broadband Internet connection
• Romania is an EU member - this means less accountancy paperwork, no requirements for VISAS and no restrictions for any of our crew members for staying in EU countries
• 2 hours maximum time difference with any EU country
• You cut half of the labor costs for a programmers with the same skills level
• Our IT staff is proficient in English, so discussions will go smoth every time
• You deliver values added services
• You focus on your core business and serve new customers and new markets.

2. What references do you have?

DirectVision’s global service delivery model and well-defined development methodology enables us to provide quality solutions, accelerated delivery and significant cost savings to clients in the United Kingdom, USA, UAE, Lebanon, Iran, Germany, Spain, Italy, Romania, Latvia and Israel.

Please visit our Customers page to find out more.

3. How do I submit the initial information on a project to Direct Vision?

You can submit the initial information on a project in a form most suitable to you. If you already have a technical specification of the software product, we will consider it and send you a fixed-price offer. If you would prefer DirectVision to prepare the technical documentation corresponding to your needs and requirements, we will gladly do it for you. Our project manager can meet you to clarify and discuss all the details at any time.

Submit your request here.

4. What stages does a project include and what responsibilities do you take?

Typically, a software project goes through the following phases:

1. Start-up (getting to know each other, presenting main expectations, mutual assessment);
2. Elaboration (detailing system concept, deliverables, project plan);
3. Development (programming, testing);
4. Deployment (transition of source code or installation of product, user documentation, training);
5. Technical maintenance/support or further enhancement of the software system (optional).

Responsibilities:
The scope of responsibilities DirectVision assumes depends on the customer’s needs:

1. Research/Analysis of business needs and suggesting technical solution;
2. Preparation of a complete technical specification;
3. Offshore Development of the product;
4. Quality Assurance;
5. User documentation, on-site training;

5. How do you communicate with the customers throughout the project lifecycle if you are located in Romania?

• email;
• telephone;
• instant-messaging text conferences (Skype, Yahoo Messenger, MSN messenger with plug-ins to ensure security, etc);
• web-conferencing;
• personal visits to a customer’s country or receiving customers in Bucharest.

6. Can a customer control and/or steer the progress of the software project?

DirectVision is using systems (web-based and client-server) for software project management and progress reporting.

7. How do you calculate the future project cost?

It depends on the information that is already available on the project. If you have some documentation describing your project, we can review it and provide our comments and preliminary estimations. If you have no documentation so far, we can prepare a brief questionnaire for us to understand the scope of work, suggest the main technological approaches, and provide rough estimations.

8. What does the project cost depend on and how is the payment arranged?

It depends on the contractual model used. Generally, there’re two main models: fixed-price and time&material-based contracts.

For software projects with a detailed technical specification available, we provide a fixed-price offer, which is invoiced and paid in parts according to the payment schedule specified under the contract.

For long-term projects, where the total effort cannot be estimated in advance, we sign a contract stipulating the team roles and their rates, and invoice you monthly according to the effort reports.

9. Do your Romanian project managers and team members have a good command of the English language?

Our project managers are fluent in English language. We make sure that every project member can understand and read/ write in English sufficiently well for successful project communication.

10. What warranty does DirectVision provide for its products?

Any errors discovered within the guarantee period (6-12 months depending on a project complexity) will be fixed promptly and free of charge.

11. Who owns the copyright for the product and the source code upon the project completion?

Our work on your software project is defined by the contract as work for hire. The contract will explicitly state that the customer possesses and retains all the rights for the product and the corresponding source code. Upon customer’s request, we will delete all the project-related data upon the project completion.

12. Is it possible to make a personal appointment?

Yes, we consider personal meetings to be most effective for developing mutual trust at the beginning and for a quick project start-up. We are always happy to meet you in Bucharest, the capital city of Romania.